Joanne has been working remotely from her Stratford office since 2015 as Glen’s administrative assistant. In that time, she’s been extremely flexible, learning many new systems, and going through a number of rather significant office changes.
When the phone rings on extension three, it’s often Joanne that answers. She schedules client meetings, responds to general inquiries, tracks and updates activities in our office database and types a never-ending stream of notes into our compliance records. Working closely with Denise, Joanne has spent years building rapport with our clients, many of whom have never met her in person. She visits Goderich occasionally for team meetings and whenever we host client presentations.
When she logs off each day, Joanne can frequently be found spending quality time with her grandkids who she deeply adores.